FOR INTERNATIONAL ORDERS

• All international orders will be shipped from our fulfillment center in Singapore.
• Handling time will take 1-2 business days before delivery
• Logistic company options are only: DHL, FEDEX, and UPS 
• In the case of lost or delayed shipments, all packages are shipped with tracking. We reserve the right to cancel an order instead of replacing the item. This will usually require a reasonable waiting period before a shipment is considered as lost in transit, based on location and time of year. Filing for a lost parcel can take some time and we would require physical/ digital proof that a claim has been lodged and the customer has not received the package.
• Please note that we are not responsible for any delays/ fees incurred by customs. Check this website to get an idea of what the estimated customs fees in your country are like: https://www.simplyduty.com/import-calculator/

FOR INDONESIA ORDERS

• All international orders will be shipped from our main office in Jakarta ( Indonesia )
• Handling time will take 1-2 business days before delivery
• Logistic company options are only: JNE / JNT / SiCepat
• FREE Shipping all over Indonesia
• In the case of lost or delayed shipments, all packages are shipped with tracking. We reserve the right to cancel an order instead of replacing the item. This will usually require a reasonable waiting period before a shipment is considered as lost in transit, based on location and time of year. Filing for a lost parcel can take some time and we would require physical/ digital proof that a claim has been lodged and the customer has not received the package.